"Excellent care and personal service"
About: Birmingham Children's Hospital Birmingham Children's Hospital Birmingham B4 6NH Heartlands Hospital / General surgery Heartlands Hospital General surgery B9 5SS Queen Elizabeth Hospital (Birmingham) Queen Elizabeth Hospital (Birmingham) Birmingham B15 2TH
Posted by Safe as houses (as ),
My stepfather was recently admitted to Heartlands and is full of praise for the excellent care he is receiving there.
My mother was full of praise for the porter who escorted her out of the hospital, late at night, ensuring her personal safety while she paid car-parking until she had exited the barriers. This gave her piece of mind prior to entering an (unusually) empty house.
When visiting, I was pleased to be handed a directions card by one of the two waiting receptionists, enabling me to find the High Dependency Unit with ease. The 'new' build seems much easier to navigate. Staff in the shop were friendly and helpful too.
How lucky we are to have Heartlands on our doorstep and to know that care there is as personable as it was when I was a patient on the Tropical Diseases Ward 32 years ago.
Similarly, we have been in the good hands of staff at The Queen Elizabeth regarding leukaemia and epilepsy management.
Some people are sure to have different experiences, but for our family - it's the best. Birmingham has great teams of professionals ensuring patient care and quality service.
As I write, a friend's child is also receiving excellent care at The Children's Hospital.