"wonderful service from Kirklees"

About: Locala Walk in Centre

(as the patient),

A couple of days after moving I still couldn't locate my medication ("safely" packed in box).

Spoke to a local GP practice who recommended we attend the Walk-In Centre.

Waited a short time and was seen by a fantastic Nurse Practitioner called Lisa. Not only did she allay my concerns about attending an A&E area for such a minor issue by telling me the service does not impact A&E, she also made the effort to contact my previous GP's surgery to confirm the dosage of the medication I was missing.

Simply speaking, a wonderful service with friendly professional staff. Excellent!

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Response from Louise Thornton, Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit, Locala Community Partnerships

picture of Louise Thornton

Hi Justmoved

Thank you very much for your comment, we appreciate your feedback to enable us to monitor the impact of our service. I was only too glad to be of assistance in this matter. Thanks again Lisa Hutton, Matron, Locala Walk in Centre.

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