"My 16 year old daughter was recently ..."
About: Queen's Hospital, Burton Upon Trent Queen's Hospital, Burton Upon Trent Burton -on- Trent DE13 0RB
Posted by Sandy (as ),
What I liked
My 16 year old daughter was recently admitted to Ward 1 (children's ward). She received excellent & efficient care from all the staff on the ward. They were very friendly and reassuring which made the whole experience less daunting.
I was also pleased to hear a cheerful voice when I contacted the hospital switchboard...so often these days we are subjected to tedious automated answer services!
What could be improved
Provision of a smoking facility away from the entrance to the hospital...it is not very pleasant to walk through second hand smoke on your way in and out!