"i turned up at st cross at 07.30 ..."

About: Hospital Of St Cross (Rugby)

(as the patient),

What I liked

i turned up at st cross at 07.30 there was no one available to help me i followed the signs to the reception which was closed. I then joined the people sitting were the reception should be until i got fed up and went home not a very good experiance at all.

What could be improved

There should be staff in the reception area to help with any queries people may have.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››