My overall experience was extremely positive after having my first child at LGI. The staff in both the delivery suite and postnatal wards were excellent - in particular, the delivery midwives: they work so hard and are clearly passionate about what they do.
My only strong concern as a new mother was the appalling attitude and unprofessional manner of the matron on the postnatal ward. I doubt that pointing your finger in the face if a new mother and berating her for visitors arriving early (unbeknown to the mother I. e. me! ), is a fair for a matron to treat a woman in a vulnerable state.
After returning home, I wanted to make an equity via telephone with regards to something I was advised to do by my delivery midwife. I spoke to the same postnatal matron, who again was reluctant to assist me with a very simple query and once again displayed an appalling tone and attitude. I appreciate that the staff on this ward are very busy, it is just very unfortunate that one person in a senior position was responsible for turning a very positive first experience into a stressful and negative one.
"Postnatal care at LGI"
Posted by Me Cat (as ),
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