About: Medway Maritime Hospital Medway Maritime Hospital Gillingham ME7 5NY
Posted by Anonymous
We arrived on the 21st july 2013 Sunday afternoon to absolute chaos There was a wait to be even booked in the reception staff were rude and were virtually shouting at people to stand behind the line. People were everywhere no one was clear where to go and the queue to book in did not move for 30 minutes. A gentleman behind us had a seizure and fell from his chair hitting his head on concrete floor; there was blood everywhere and it was not till people shouted that the staff even noticed. It took ages to move him, staff were unable to find a trolley and there was no urgency at all. The lack of being triaged on arrival was a concern people are encouraged to only visit A&E in an emergency but the hospital staff would have no idea as to how serious anyone was. Those that were too unwell to stand in the queue would have had no chance of being registered.