"As an emergency patient, I could ..."

About: Robert Jones & Agnes Hunt Orthopaedic Hospital

(as the patient),

What I liked

As an emergency patient, I could not have asked for better treatment by reception, theatre and ward staff. My case was not straightforward but I was treated throughout with patience and respect.

What could be improved

The car parking arrangments (not just the charges) seem to distress patients, staff and visitors alike.

Story from NHS Choices

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