"Shocked."

About: King George Hospital

Anything else?

I was shocked with the staff of the mental health home team as one of my family members had to use the service and, how they were treated, when you make a complaint to the manger'ess she also has a attitude problem. They are suppose to be caring not the opposite or telling lies, or making them worse. Its like bullies, this is so terrible, terrible, why has the professional nursing career come to this ?

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Responses

Response from King George Hospital

I’m concerned to hear about the experience of one of your family members. The mental health team is provided by another NHS organisation, North East London Foundation Trust, and I am sure they would want to hear more about your complaint so they can investigate. Their PALS team is available on 0300 555 1200 ext 6666. Yours sincerely Flo Panel-Coates Director of Nursing

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