"My grandmother has been in and ..."

About: Russells Hall Hospital

(as a relative),

What I liked

My grandmother has been in and out of hospital a number of times over the last 10 months she is 83 and I can only say the treatment and care she recieved is diabolical. No one wants to give you an answer as to what is wrong or what treatment she recieves.

The communication between staff on the wards is very poor and between doctors even worse I wish we had an alternative to this hospital.

Story from NHS Choices

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Response from The Dudley Group NHS Foundation Trust

Thank you for your comments. We are acknowledging receipt of all feedback dating back to 2006, which was before the Trust began responding to all patient comments posted on the Patient Opinion website.