"I was pleasantly surprised at the speed of service"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Moon454 (as ),
I didn't know that Specsavers were linked with the NHS hearing service. I also wasn't aware TRAQS was!
I was pleasantly surprised at the speed of service regarding the initial contact and actually having an appointment set up.
Being offered and fitted with a hearing aid on the first appointment was excellent. The follow up three weeks later was also very good, as another hearing aid for my "better but not perfect" ear was obtained.
The level of service and aftercare seems to be first class, so well done to all concerned.