"I was well informed by staff prior ..."

About: Russells Hall Hospital

(as the patient),

What I liked

I was well informed by staff prior to my operation, from the nurses, ward sister, aneasthetists and registrar that was going to do my operation. They each in turn told me what, where why and when was going to happen to me at each stage of my stay in the hospital.

While I considered I might have to be in for some 2-3 days, it went so well that it was a cautionary overnight stay. My confidence in ALL of the staff was and is such that I will have no hesitation in reccomending the hospital and its facilities to any friends who in the future may need surgical or medical attention.

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Responses

Response from The Dudley Group NHS Foundation Trust

Thank you for your comments. We are acknowledging receipt of all feedback dating back to 2006, which was before the Trust began responding to all patient comments posted on the Patient Opinion website.