"Day Care ward- kind and friendly staff"

I had a liver biopsy today at Queens, the nurses and doctor I met could not have been kinder or more friendly and put me at ease.

In the Day Care Unit the nurses made sure I was comfortable, made me cups of tea and were pleasant and kind. I was introduced to all members of staff by their names and they all talked me through every step of the procedure before, during and after the biopsy.

I go by the adage: 'Treat others as you wish to be treated yourself' it has rarely failed me!