"the hospital itself and staff ..."

About: Russells Hall Hospital

(as a relative),

What I liked

the hospital itself and staff on the georgina ward were great my problem was parking the barriers let too many cars in and there was no spaces at all for about 27 cars we all had to keep circuling the lot waiting then the payment machines were playing up and by the time i got to pay my charge had gone up which was your fault not mine im very disatisfied with the parking it is too expensive there are no where near enough spaces and the staff on the front desk who are on the front desk to help you realy dont help you at all

What could be improved

more spaces to park cheaper and more accessiable

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Responses

Response from The Dudley Group NHS Foundation Trust

Thank you for your comments. We are acknowledging receipt of all feedback dating back to 2006, which was before the Trust began responding to all patient comments posted on the Patient Opinion website.