"my husbands missed diagnosis"

About: Medway Maritime Hospital / General surgery

(as a relative),

My Husband started to feel really ill October 2009, at first doctor said thought kidney stones. Taken to hospital as was in such pain, when finally got to see doctor said with out looking at my husband said well your doctor thinks kidney stones. kept taking my husband to doctors. he was referred to Hospital every time. Waited hours, seemed to be waiting all day every time to see who would be the one to get bed and be admitted. He was admitted several times and sent home either because weekend (it seemed that everyone was out at weekends and we used to see them readmitted few days later).

We went to that hospital so many times it was obvious my husband was in great pain. Till May, the last occasion, I said there is no way I'm going to take him home until you find out what is wrong. He had to wait so long for scan, a week, I offered to take him privately. This seemed to spur them into action, they then diagnosed him with cancer, put him on morphine, let him home and he died 2 days later.

I have still got all the notes of every time we went and how badly he was treated. I think he had prostrate cancer and it had spread by then to his lungs. My daughter was so angry she went to my doctors and they said they were sorry and it could have been dealt with better, bit late.

My last memories of being with him is sitting hours on end to see if they would find a bed to be admitted with so many people waiting all day in pain too.

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Response from Suzanne Brooker, Head of Patient Experience, Medway NHS Foundation Trust

I was sorry to read the sad news of your husbands death following a diagnosis of cancer.

Please accept my sincere condolences on behalf of the trust.

Thank you for sharing with us your very personal story of your husbands poor experiences at this difficult time.

I would welcome the opportunity to listen to your concerns and see where you feel we can make changes that will improve the patient experience and make a real difference.

Thank you for raising your concerns.

I can be contacted on 01634 830000 ex 5175 or mobile number 07775800651, Monday to Friday, 9am - 5pm.

Please feel free to contact me at your convenience as I would value your feedback.

Thank you

Suzanne Brooker

Head of Patient Experience

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