"First class treatment - no one could ask for more"

About: Colchester General Hospital / General medicine Colchester General Hospital / Vascular surgery

(as a relative),

My husband had a mini stroke on a Saturday 2 weeks ago, which came and went very quickly and left no symptoms.

We visited A & E within an hour and they were very good and assessed his condition after doing numerous tests and seeing the Stroke Nurse. They assured us he would get an appointment to see the specialist within a week.

On the Monday morning the stroke unit rang to ask him to go that afternoon for an ultrasound and to see the specialist. By 3pm that afternoon the specialist had diagnosed that my husband would need surgery on a blocked artery and arranged for a CT scan the following morning, and an appointment with the vascular surgeon for 2 days later.

Once he had seen the surgeon he was given a date the following week to be admitted for surgery. I have just brought my husband home following his surgery and we have nothing but the utmost praise for every single member of staff that we encountered, from the A & E staff to the specialist at the Stroke Unit, Mr Choksy and all his team, and last but by no means least the wonderful staff of Wivenhoe Ward (especially Sam Jackson) who treated us with respect, kindness and compassion.

From the first signs of a mini stroke to coming home after surgery has been exactly 15 days and in that time the treatment and service received could not have been bettered anywhere.

A huge thank you to everyone at Colchester General.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive.

  • {{helpful}} of {{total()}} people think this response is helpful

Response from Paul Searle, Head of Communications, Colchester Hospital University NHS Foundation Trust

picture of Paul Searle

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive.

We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category.

You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards

Could you also email the Colchester Gazette and ask them to publish a letter? Email is: gazette.letters@nqe.com

Many thanks

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story