"The Stroke Unit"

About: St George's Hospital (Tooting) (London)

Anything else?

This Unit provided a high level of service and care to my wife when she was brought in with a stroke. The Doctors and Nurses are a credit to the NHS. It is such a pity that the complete opposite has to be said of the Patient Transport Service who frankly are an utter shambles and wouldn't qualify for half of a star! They will with regret be the subject of a formal complaint to my M.P.

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Responses

Response from St George's Hospital (Tooting)

Thanks very much for taking the time to post your feedback about your experience at St George’s Hospital. Your kind comments will be passed onto the stroke team. We’re sorry to hear of your concerns with the patient transport service and your comments will be passed onto the management team for patient transport. If you would like to receive a personal response to your concerns, and you’ve not already done so, please get in touch with our Patient Advice and Liaison Service (PALS): pals@stgeorges.nhs.uk or the complaints and improvements department: complaints.compliments@stgeorges.nhs.uk.

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