"Contact by two letters on the same day, giving me my appointment"

About: Telford referral and quality service (TRAQS)

(as a service user),

Had a doctors appointment in late April, and had a nerve test at Stafford one week later. I was contacted by TRAQS 10 days after.

Contact by two letters on the same day, giving me my appointment.

Very good. I arrived 10 minutes early, total time involved 1 hour.

Thank you.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for your positive feedback. It is pleasing to note that you have been dealt quickly and efficiently and hope that TRAQS met with your expectations.

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