"Fracture not discovered"

About: Warrington Hospital

Anything else?

I arrived at the hospital around 5 pm on Saturday 6th July having fallen on my right foot which I heard crack and which was swollen and painful. I was unable to put any weight on it. After 3 - 4 hours and 4 x rays I was told there was nothing broken so just to walk on it as normal. It was too painful to do this but I did try for 3 days before seeing my GP back at home in Canterbury. 2 further x rays clearly showed a fractured metatarsal and I was told i should NOT have tried to put any weight on it. Was the fracture visible on your x rays and not recognized correctly or should different/better X-rays have been taken?

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Response from Warrington Hospital

Thank you for taking the time to leave your feedback. We're really sorry to hear that your experience was not to the standard that we aim to deliver for all of our patients and that an issue was missed during your visit to A&E. If you would like to contact our PALS service, we can talk to you and look into the issues you've raised. You can contact PALS by email at pals@whh.nhs.uk

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