"Receptionist was extremely rude"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Accident and emergency Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus Accident and emergency Nottingham NG7 2UH

Posted by 391974 (as the patient), 10 years ago

I will never go back there again, ED receptionist extremely rude I was in agony and nurse or doctor never offered pain relief.
Kept waiting for 3 and a half hours then just as I was about to breach the 4 hours I was seen.

More about:

Do you have a similar story to tell?

Responses

Nottingham University Hospitals Trust

Submitted on 22/07/2013 at 15:48

Published on Care Opinion at 15:59

It is disappointing to hear of your recent experience in our Emergency Department. We would like to follow-up with relevant colleagues involved in your care so that we can provide you with a fuller response. Might you contact our PALS team on 0800 183 0204, who will be able to aid our investigations.

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Nottingham University Hospitals NHS Trust

Story summary

What was good?

rude
waiting

How did you feel?

angry
upset

Activity

Show your support

Have you experienced something like 391974 did, here or elsewhere?

If so, show your support below.

I've experienced this

Or maybe your experience was different?

Opinions
Next Response	j
Previous Response	k

Opinions

Next Response

Previous Response

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Receptionist was extremely rude

"Receptionist was extremely rude"

Responses

Keyboard Shortcuts