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OP appt and treatment decision

Story from nhs.uk

"OP appt and treatment decision"

About: The Royal Victoria Infirmary

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I'm an elderly patient attended in January for a spinal problem where I was not offered the appropriate treatment. My condition has progressed over the next few months and the treatment has now been offered by another tertiary care centre in the country and all be taking place as a matter of an emergency to stall further progress of symptoms. I have suffered as a result of the treatment not being offered.

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Responses

Response from The Royal Victoria Infirmary 10 years ago
The Royal Victoria Infirmary

Submitted on 11/07/2013 at 09:10
Published on nhs.uk on 12/07/2013 at 04:00

Thank you for taking the time to post your comments on NHS Choices website. We are sorry that your experience of the Neurosurgery Department did not meet your expectations. We take the comments you raise very seriously and would like to investigate this in more detail but unfortunately as your feedback has been posted anonymously we are unable to investigate or comment on your individual case. If you would like us to investigate further and provide you with an individual response, please contact us on the number below, and we would be happy to do so. Please contact Mr. Paul Anderson, Patient Relations Manager or Paula Coulson, Matron Neurosciences on 0191 2336161

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