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Surprised!

Story from nhs.uk

"Surprised!"

About: Royal Bolton Hospital

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I went in for a small op at the ENT in May 2013. From my arrival to leaving, everything was brilliant and exceeded any expectations I had. The staff were friendly, very caring and helpful. It was my first op so I was extremely nervous but I'd happily go through it all again! The food was actually nice, a good choice on the menu and I was woken up to a cup of tea and toast!

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Response from Royal Bolton Hospital 10 years ago
Royal Bolton Hospital

Submitted on 10/07/2013 at 13:10
Published on nhs.uk on 11/07/2013 at 04:00

"Customer service" is just as important in the NHS as it is in the private sector, so we're really pleased that everything went well for your operation and that you enjoyed your food and your tea and toast! thank you

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