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Outstanding treatment and care

Story from nhs.uk

"Outstanding treatment and care"

About: Good Hope Hospital

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I was transferred from Heartlands hospital following a heart attack and subsequent treatment. It was decided that I would be fitted with a internal defibrillator and this procedure was carried out in Good Hope. I stayed in an immaculate, new part of the hspital and was looked after with great kindness and medical efficiency. The medical team discussed everything in great detail with me and carried out the insertion in a way which caused me no pain whatever. I cannot praise the team adequately.

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Responses

Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust 10 years ago
Iona Belgrove
Patient Services Manager,
Heart Of England NHS Foundation Trust

Submitted on 11/07/2013 at 10:04
Published on Care Opinion at 10:20

Dear Mr Rathbone

Thank you for your feedback regarding the care and treatment at Good Hope Hospital. I will forward your email to our Managing Director and Cardiology team who will be thrilled to receive your kind feedback.

Good luck with your future care and treatment. If there is anything else we can do please don't hesitate to contact Cardiology team or Patient Services department on 0121 424 0808.

Kind regards

Iona

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Response from Good Hope Hospital 9 years ago
Good Hope Hospital

Submitted on 14/08/2014 at 13:10
Published on nhs.uk on 15/08/2014 at 04:00

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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