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Visit to A & E and Deal Ward: Doctor was outstanding

Posted By kcccmember

"Visit to A & E and Deal Ward: Doctor was outstanding"

About: Queen Elizabeth The Queen Mother Hospital / Accident and emergency

(as a relative),

My mother was taken to A & E in late June. She was looked after by Robert Philip Hughes who was truly outstanding.

She was in a lot of pain but he was very caring and helped her through it. She has short term memory challenges but she remembers how fantastic Robert was so has asked me to post this feedback.

She also had 2 nights in Deal Ward where they looked after her well

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 10/07/2013 at 16:43
Published on Care Opinion on 11/07/2013 at 10:16

Thank you so much for taking the time to provide us with feedback. We are very proud of our staff who provide excellent care with kindness and compassion. I will ensure that the staff are aware of your feedback. I do hope your mother continues to recover from her illness.

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