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Just been in for an emergency coronary ...

Story from nhs.uk

"Just been in for an emergency coronary ..."

About: Royal Shrewsbury Hospital

(as the patient),

What I liked

Just been in for an emergency

coronary unit was brill really paid a lot of attention to me and I could have not been looked after better, felt like a patient rather than a number

What could be improved

pity about the attitude on the general ward, whilst the nurses and doctors were there for you, some of the auxiliary staff made you feel like a number and less loke a patient

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Responses

Response from Royal Shrewsbury Hospital 16 years ago
Royal Shrewsbury Hospital

Submitted on 22/02/2008 at 09:25
Published on nhs.uk on 17/07/2008 at 09:30

Thank you for providing comments about our services, including your positive feedback on the coronary unit.

We aim to provide high quality services for all of our patients, so we are always disappointed if the services provided in our hospitals do not meet your expectations. We are keen to learn from your experiences so that we can improve our services in future.

In order to protect your privacy, the NHS Choices website does not share your contact information with us. So, if you would like us to pass on your positive comments to the coronary team, or to investigate the other issues you have raised, then please contact our Patient Services department by writing to:

Maggie Hulme, Head of Patient Services, The Shrewsbury and Telford Hospital NHS Trust

Royal Shrewsbury Hospital, Mytton Oak Road, Shrewsbury, Shropshire SY3 8XQ

or

Princess Royal Hospital, Grainger Drive, Apley Castle, Telford, Shropshire TF1 6TF

More information about how to make comments, complimements and complaints about our services can be found on our website at www.sath.nhs.uk

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