"All of the staff I met and dealt with were professional"

About: Robert Jones & Agnes Hunt Orthopaedic Hospital / Trauma and orthopaedics Telford referral and quality service (TRAQS)

(as the patient),

All of the staff I met and dealt with were professional, friendly and efficient.

The service and treatment was thorough and punctual.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Many thanks for your positive comments regarding the service you received from NHS staff and TRAQS. We are pleased that your experience was dealt with in a very friendly and professional manner from beginning to end and that you have had such a satisfactory outcome to your referral.

Thank you again for taking the time to comment.

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Response from Robert Jones & Agnes Hunt Orthopaedic Hospital

Thank you for your compliments. We aim to provide high quality services for all our patients and the Trust is very pleased to hear that your experience was so positive.

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