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I attended Good Hope haematology dept for the first time today (04.07.13), the receptionist was cheerful, friendly, helpful and efficient. The cosultant came out to greet me personally, they were extremely personable, friendly, thorough and efficient. The examination, investigations and procedures were explained clearly and thoroughly, with plenty of opportunities to ask questions. The health care assistant and nurse in charge were also friendly and efficient. All in all the whole appointment went marvellously, I couldnt fault any member of staff that i came into contact with, (I certainly wasnt treated as just a number). Well done to all the staff in haematology you're doing a great job!! D.HARRIS Sutton Coldfield 04.07.13
"excellent experience at haematology"
About: Good Hope Hospital Good Hope Hospital Sutton Coldfield B75 7RR
Posted via nhs.uk
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