"The most professional and caring hospital ever..."

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I was recently admitted to the Orthopaedics and Spinal Specialist Hospital in Peterborough. To put my experience into context I've had multiple operations in a number of hospitals over the years, this was my fourteenth operation but my fist at this hospital. It was obvious from my first consultation all the way through my procedure and on my follow-up after discharge that this Hospital is something special. My consultant is clearly an exceptionally well qualified consultant who, unlike many I have encountered, goes out of their way to know and understand their patient, It was very clear to me that my consultant is passionate about what they do. This passion is extended to all of the nurses and the staff, the professionalism is clear to see but most importantly the keenness and drive to ensure that every patients needs are meet is uppermost. I have never come across such a well motivated, qualified and thoroughly charming group of professionals who's drive and commitment (taken right from the top) stems all the way down the chain of command to include the nurses, porters, chefs, cleaners etc. I would like to thank (all) the staff for there commitment, professionalism and dedication to what they do. This is the best hospital I have every been admitted to and this margin is vast, a clear example on how to provide an exceptional service and always showing the patient that you really do care. Thank you D L Haynes

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