"Series of exercises I was given over my three visits improved my pain"

About: Community Health Services / Community physiotherapy

(as the patient),

I was referred to the physiotherapy department after treatment from my GP had not been successful.

My GP arranged the referral and two weeks later I received my first appointment. I was pleasantly surprised as I expected a longer wait.

My therapist was Emma, who explained thoroughly what the treatment would be, after examining me fully.

The series of exercises I was given over my three visits improved my pain significantly, combined with the medication from the GP.

At all times I was treated with respect and care and over my three sessions, felt confident my condition would improve if I followed the advice given by Emma. I was even shown a skeleton to help me understand.

Thank you Emma. I will continue with your advice.

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Response from Jacqui Sellek, PALS Coordinator, 5 Boroughs Partnership NHS Trust

Dear Nectar767

Many thanks for letting us know how much you value the service you received. We welcome feedback from our patients and please be assured that your comments will be passed on to the relevant staff.

With kind regards

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