"Most of the support workers are superb, they care and work their socks off."
About: Blackpool Victoria Hospital / Parkwood inpatient unit Blackpool Victoria Hospital Parkwood inpatient unit FY3 8NR
Posted by Wanderer350 (as ),
Most of the support workers are superb, they care and work their socks off. Three particular nurses who do make a point of talking with you. They put the patients before the typing. You can hear the them typing at 10 at night because they have taken the time and trouble to talk to you and care for you.
Cleanliness depends on a particular cleaner which is not consistent. We need to ensure all cleaners are thorough. We need more information about any new medication we are being given. We used to receive the leaflet but not consistent now.
The ward is run for the convenience of the staff not the patients. The patients feel unimportant, a nuisance to staff who are busy. Let the staff do the job they're trained for and that mostly want to do - to be with and help patients.
There also needs to be a lot more focus on physical health - it's not separate but fundamental to my mental well-being.