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"very satisfied with the care at this hospital"

About: Pilgrim Hospital

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I feel the people of Boston and surrounding areas should think themselves lucky they have got such a good hospital. My mother collapsed while on holiday in Skegness, she was admitted to the Pilgrims Hospital were she was diagnosed with acute pancreatitus and other complications. The staff there were very informative, respected my mothers dignity, and gave excellent 24 hour care. The doctors and consultants were on hand and spoke to us when we needed to speak to them, offering assurance and support. My mother is still in this hospital at the moment and is making steady progress to getting better. I would just like to say to all the staff that have cared for my mother thank you very much, my family and myself appreciate everything you've done for my mother. Just to let you know this has been written by someone who works within the nursing profession.

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Responses

Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 10 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust
Submitted on 25/07/2013 at 10:04
Published on Care Opinion at 13:18


picture of Jennie Negus

Thank you for taking the time to leave your feedback and I am pleased your mum received such good care - it is hard enough being unwell but with being away from home too makes it an added worry; and your feedback as a nurse is particularly valuable as you know perhaps a little more about what to look for and what to expect. I am hoping now, 3 weeks later (my apologies for a late response) that your mum has been discharged and is recovering well. Thank you again.

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