"Attached was an appointment for another patient "

About: Shrewsbury and Telford Hospital NHS Trust Telford referral and quality service (TRAQS)

(as a service user),

Contact TRAQS - appointment not until quite some time. Explained unsatisfactory as problem is worsening weekly.

Staff members not helpful at all - manner as miserable as sin! Asked to speak to consultant secretary - told I was speaking to her.

Following contacting GP who referred me to another, received a letter confirming referral made.

Also, attached was an appointment for another patient and the type of clinic. Confidentiality?

Have contacted TRAQS and shredded info.

Not impressive.

Do you have a similar story to tell? Tell your story & make a difference ››

Updates, changes and questions related to this story