"Complete lack of information"

Anything else?

I was shunted from waiting room to waiting room and saw 1 doctor, (the actual consultant was hiding behind a door, he couldn't be bothered to speak to me). I saw 4 different nurses and 3 different waiting rooms all of whom gave me either no information, little information or contradictory information. They didn't listen to me at all. I felt bullied into signing things. I tried to call a few days after to ask questions and was told I needed to talk to the surgeon who I would meet on the day. They didn't give me the surgeons name who would be operating. As a result I refused to have the surgery they recommended.