"A&E - long wait, nice staff but not enough of them."
About: Harrogate District Hospital / Accident and emergency Harrogate District Hospital Accident and emergency Harrogate HG2 7SX
Posted by SalliMi (as ),
Attended A&E at Harrogate DH following a fall and suspected fractured ankle. The wait time was 2 hours.
It was irritating to see that some patients clearly did not have either accident or emergency that required their attendance at A&E. They should have gone to a GP. This makes waiting worse. One couple walked in - said "I'm not waiting 2 hours" and left.
The nurse was really nice - given pain relief straight away, prioritised, but this made no difference to queue in A&E Xray. The fracture was confirmed. Then had an hour wait left in the plaster room for a nurse to do plaster. The room was filthy and disorganised.
There were not enough staff on duty. This A&E needs more nursing staff on duty. The medic was kind - explained what had broken.