"Slow to be seen at A&E"
About: Leicester Royal Infirmary / Accident and emergency Leicester Royal Infirmary Accident and emergency Leicester LE1 5WW
Posted by Salsa12 (as ),
Following an accident in the garden I had to take my 7yr old to A&E minors. A slab had dropped on her foot and it very quickly became bruised and swollen, she was unable to weight bear and I was concerned it was broken. I was aware it was a potentially busy time, Saturday evening is usually busy in emergency departments around the country.
On arrival, the department was busy, but disappointingly we waited over an hour to be triaged. During this time I saw only one nurse and one HCA who were clearly very busy. Three hours later we saw a doctor who asked how we got on at X Ray, when I told him we had not been sent for one he told me to take her round right away.
Once we had been X Rayed, we were sent back to cubicles, asked to move by one doctor and then told not to by another. There was clearly some organisational issues and there weren't enough cubicles for the patients they had in the department.
The treatment we received, was good considering the pressure the team were under, but the waiting time could have been reduced if there had been an adequate number of staff in the unit, and this would subsequently have increased patient flow and prevented the build up of patients in the unit.