"Five days of hell"

About: Colchester General Hospital

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I was admitted to hospital on a Saturday, after an ambulance was called for the second time in two days after severe chest pain and pain when breathing. Whilst in A&E I was told that I didn't look sick enough to be in majors and then two minutes later I was told in passing that I was being admitted, whilst a nurse was putting a can ulnar in and then they attached a bag of medicine. However before I would let them apply this I made them find out if it would do my baby any harm as I was still breast feeding. I was then wheeled around to have a chest X-ray, after having a doctor do an anal examination, before my father had left the cubicle. I was then moved to ASU where I remained until 23:00 Monday, which I only found out about because i looked at the patient board when I had walked past it. They had no idea what was wrong with me until Monday when they did an ultrasound and I was left in pain for hours, even though I'd asked for pain killers. I was then moved to a ward where I was placed on the open ward, even though I was still feeding my five week old baby during the day, and expressing milk during the night. However on the Tuesday I was given a side room by the nurses. Whilst an impatient there were some amazing staff and then there were others who ignored me, wouldn't answer my questions and treated me like an idiot and there was an occasion after being ignored all night where I nearly left. I was discharged on the Thursday after being starved for the day on the off chance that I would be fitted in for a procedure on that day, and I was advised by my consultant that I would receive an appointment next Monday or Tuesday as an emergency patient, this did not happen...

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Responses

Response from Colchester General Hospital

I apologise you’ve not had a good patient experience. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers and so I have passed your comments onto the relevant staff

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