"outpatient experience"

About: Heartlands Hospital

Anything else?

i arrived in the morning very early , i expected to wait quite a while , within 30 mins i had been examined , then x rayed , by staff that could not be described as anything other than proffesional and cheerful , i had to wait until the shift changeover for results of x ray . i was then examined again and given what i can only describe as a mot, before being discharged,this is the nhs at its best , thankyou to all staff involved

Story from NHS Choices

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Response from Heartlands Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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