"Not being listened to by Psychiatrist"

About: Southampton West / Cannon House

(as a carer),

My partner has suffered with a personality disorder among other mental health issues. Which have been diagnosed by this team.

Then about 6 months ago we met a new psychiatrist who was very unsympathetic and was not willing to listen to anything we said. On his last appointment I asked a friend to attend just in case I had misread the situation.

The doctor told him that his problems were pseudopsychosis and has discharged him. The doctor clearly hadn't read any of his medical notes and had no interest in wanting to know anything about him. When my friend who has many years experience in dealing with this asked any questions the doctor became very volatile towards him.

I am worried for my partner as he has a history of self harm and attempted suicide. I have sent a letter requesting a second opinion but as yet have not received a reply.

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Response from Ben Prior, Complaints and PALS Officer, Southern Health NHS Foundation Trust

Thank you very much for taking the time to detail the experience of you and your partner. In order to help, please can you contact the Complaints and PALS team directly on 02380874065 to discuss this directly.

Kind regards

Ben Prior

Complaints and PALS Officer

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