"blood test"

Anything else?

went to have a blood test had a letter which stated blood should be taken by 9am also said to show the staff the letter, which I did was there just after 8am come nine o'clock i went and reminded staff about time person behind desk said really busy ( no sorry or anything ) I asked if it would affect the results being late she said don't know you will have to ask person taking blood, said they were short staffed and it was the trusts fault and that it was nothing to do with her as she was a volunteer. got seen at 9.10am and the person taking blood didn't really know if it would affect the results either, rang the Consultants Secretary ( very nice and helpful ) when I got home and asked her she said as long as it was only 10/15 minutes after nine should be ok. there was someone else who was should of had it done by nine as well and they were still waiting when I left. very poor service also when they took blood they didn't shut the door so everyone could see not very private, I have asked for any future blood tests to be done at the Lister Hospital where the service is very good and staff have manners.