"My one night stay"
About: Queen Elizabeth I I Hospital (Welwyn Garden City) Queen Elizabeth I I Hospital (Welwyn Garden City) Welwyn Garden City AL7 4HQ
I had a discectomy operation in the Princes Wing. I was initially apprehensive as I had never stayed on a ward before but found that the staff were very caring and kind throughout the process, from operation to after care. The nursing staff seemed to have formed a good team with the auxiliaries and morale seemed high and positive and I am sure this impacted positively on patient care. Patients, even some that must have been quite wearing, where treated very politely and with the greatest respect. I recovered quickly from my surgery and felt that they facilitated me doing as much as I wanted to for myself but were at hand for the care I couldn't manage. The ward looked clean but watching the cleaners I did think they should have been a bit more thorough with surface cleaning and bathroom cleaning. The only other negative was that there were two instances whilst I was there of the doctors not communicating with the nurses which resulted in a patient not getting some pain relief drugs. However on the whole I would recommend the wing and recommend my consultant.