"If you have to be in hospital this is the one to ..."

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I would just like to say that everyone at Rowley treated me with respect. The nurses and doctors were all very pleasant. I was a bit apprehensive at having to share a room (which as an NHS patient I would have done anywhere else I suppose) but luckily my room mate and I got on well and both said it was good to share being there for 5days, cheering each other up. We were in the room opposite the nursing station and someone was always popping in to check on us, the nurses were always pleasant, thanks for that. The only negative was that we had a problem with the loo - as both of us had had othopaedic ops we needed a better toilet, the frame that was there originally was taken and replaced with a far more unstable one and we both found that difficult. I would say that was the only negative and I would certainly choose Rowley again if I needed hospital treatment.

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Response from Rowley Hall Hospital

I am very pleased to read your comments regarding your care at Rowley Hall Hospital. The staff are committed to making the patient experience a positive one, and in your case they have acheived this very well. I will make sure the staff are aware of your kind words. Thank you also for bringing to our attention the problems you had with the bathroom facilities this will be investigated. Gloria Kerrigan GENERAL MANAGER

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