This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Heart attack - steer clear of Pilgrim

Story from nhs.uk

"Heart attack - steer clear of Pilgrim"

About: Pilgrim Hospital

Anything else?

I went to Pilgrim having a heart attack. Seen immediately but then left in agony for an hour before I got any treatment and then left on the Clinical Decision Unit for the day! 13 hours later a nurse from Cardiology found out about me being in the hospital and had me moved to Lincoln County. Thank you. Unfortunately this system doesn't allow you to leave no stars, therefore I have had to give undeserved one stars. If you get the choice go straight to Lincoln County and be treated properly.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 10 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 25/07/2013 at 10:23
Published on Care Opinion at 13:56

picture of Jennie Negus

Dear John-c - I am really sorry for your experience and certainly from your description the care you received was not of the standards nor the care pathways we expect. I have passed this onto our cardiology team as it is important that we learn from what happened and ensure that for every patient they are receiving the right care in the right place....at the right time. I will post an update as soon as I can.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k