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"opthalmology out patients"

About: St James's University Hospital

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I have had 2 appointments in the ophthalmology out patients department, both times I was treated extremely well and involved in the decision making. Staff go out of their way to put you at your ease and explain the condition and likely outcomes. Although the department is extremely busy and because the staff spend time explaining treatment options to patients there is a delay in being seen, however I prefer this to being rushed when it is your turn to see the doctor. thank you.

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Responses

Response from Patient Experience Team, Leeds Teaching Hospitals NHS Trust 10 years ago
Submitted on 03/09/2013 at 10:39
Published on Care Opinion at 11:57


Dear Anonymous

Thank you for your feedback on the Ophthalmology Outpatients Department. We apologise for the delay in acknowledging your comments and would like to confirm that your feedback has been passed on to the department concerned.

Thank you once again for taking the time to post your comments.

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