"Hip Replacement May 2013"

About: The James Cook University Hospital

Anything else?

Had a hip replacement recently at the James Cook University Hospital and would like to express my thanks to my surgeon the Consultant and all the staff involved in my care. Their professionalism made me feel very much at ease and their attention to my recovery means that now after 6 weeks I'm able to walk properly for the first time in years.

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Response from The James Cook University Hospital

Thank you for your kind words regarding the care and treatment you received during your stay at The James Cook University Hospital for your hip surgery. It is always pleasing to receive words of thanks and I appreciate you taking the time to contact us. The Trust welcomes your feedback as we are continuously striving to improve the standards of care we provide and I shall certainly forward you comments to the staff involved. It may interest you to know the trust runs a ‘Thank You Award’ scheme where NHS colleagues, patients and relatives can nominate staff in recognition of their work. These are presented throughout the year for acts above the call of duty or where staff have shown exceptional kindness towards patients and their relatives. Please contact the chairman’s office on 01642 854151 or email deborah.jenkins@stees.nhs.uk. Alternatively, you may wish to nominate online at www.southtees.nhs.uk/about/awards/ Many thanks again With best wishes for your recovery Yours sincerely Mrs Linda Oliver Patient Experience Co-ordinator

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