"treatment service"

About: Queen Victoria Hospital (East Grinstead)

Anything else?

I was recently referred by my GP to your specialist service From the initial assessment ,surgery to the follow-up appointments . The treatment I received was excellent I would also say thank you to the appointment/ reception staff who were very helpful and obliging when arranging dates/time Last but not least excellent standards of hygiene /cleanliness Every one I met through this process was courteous, friendly and reassuring Recently there has been a lot of negative reports of the NHS However if they followed the Queen Victoria's methods of care and treatment there would not be any problems A service to be recommended Thank you

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Responses

Response from Nicolle Ferguson, Patient Experience Manager, Queen Victoria Hospital NHS Foundation Trust

picture of Nicolle Ferguson

Dear Mr Aindow

QVH would like to thank you for taking the time to share your positive experience of our Outpatients Department. Your comments are greatly appreciated and have been passed on to the Clinical Nurse Manager, Appointments Manager and Hotel Services Manager.

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Response from Queen Victoria Hospital

Dear Mr Aindow QVH would like to thank you for taking the time to share your positive experience of our Outpatients Department. Your comments are greatly appreciated and have been passed on to the Clinical Nurse Manager, Appointments Manager and Hotel Services Manager. Regards, Nicolle Tadman - Patient Experience Manager

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