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treatment service

Story from nhs.uk

"treatment service"

About: Queen Victoria Hospital (East Grinstead)

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I was recently referred by my GP to your specialist service From the initial assessment ,surgery to the follow-up appointments . The treatment I received was excellent I would also say thank you to the appointment/ reception staff who were very helpful and obliging when arranging dates/time Last but not least excellent standards of hygiene /cleanliness Every one I met through this process was courteous, friendly and reassuring Recently there has been a lot of negative reports of the NHS However if they followed the Queen Victoria's methods of care and treatment there would not be any problems A service to be recommended Thank you

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Responses

Response from Nicolle Ferguson, Patient Experience Manager, Queen Victoria Hospital NHS Foundation Trust 10 years ago
Nicolle Ferguson
Patient Experience Manager,
Queen Victoria Hospital NHS Foundation Trust

Submitted on 26/07/2013 at 16:14
Published on Care Opinion at 16:18

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Dear Mr Aindow

QVH would like to thank you for taking the time to share your positive experience of our Outpatients Department. Your comments are greatly appreciated and have been passed on to the Clinical Nurse Manager, Appointments Manager and Hotel Services Manager.

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Response from Queen Victoria Hospital (East Grinstead) 10 years ago
Queen Victoria Hospital (East Grinstead)

Submitted on 26/07/2013 at 17:14
Published on nhs.uk on 27/07/2013 at 04:00

Dear Mr Aindow QVH would like to thank you for taking the time to share your positive experience of our Outpatients Department. Your comments are greatly appreciated and have been passed on to the Clinical Nurse Manager, Appointments Manager and Hotel Services Manager. Regards, Nicolle Tadman - Patient Experience Manager

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