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shocking!!

Story from nhs.uk

"shocking!!"

About: Huddersfield Royal Infirmary

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My boyfriend was taken in by ambulance at 9.40pm the doctor finally came round to see him at 12.30 the nurse never once asked how is pain was if he needed any more meds. They left us waiting for hours. We finally got out at 3.15am with no answers and nothing to help the pain we just sat in the room 5 and a half hous and 3 people came in 1 for blood pressure n ecg the other to take blood tests that nobody told us what they were for n the doctor to say everything is clear u can go home still in agogy. It was horrendous.

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Responses

Response from Huddersfield Royal Infirmary 10 years ago
Huddersfield Royal Infirmary

Submitted on 27/06/2013 at 18:39
Published on nhs.uk on 06/01/2014 at 04:12

We are saddened to hear you had such a poor experience of our services and are sorry you had such a long wait. If you would like us to investigate your concerns, please contact our Patient Advice and Complaints Service on 0800 013 0018 or patientadvice@cht.nhs.uk to enable us to do so.

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Response from Calderdale and Huddersfield NHS Foundation Trust 10 years ago
Calderdale and Huddersfield NHS Foundation Trust

Submitted on 23/07/2013 at 14:15
Published on Care Opinion at 16:35

We are so sorry to hear of your boyfriend's poor experience of our services. We are always keen to look into issues such as those you raise, and if your boyfriend would like us to do so, he should contact our Patient Advice and Complaints Service on 0800 013 0018 or patientadvice@cht.nhs.uk with full details.

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