"Amazing nurses, appalling doctors"

About: Broomfield Hospital / Accident and emergency

(as the patient),

A&E visit followed up by 26 hours in EAU. Nurses were superb but actions of admin and doctors seemed to make their lives a lot harder.

I was seen by junior doctor at 7pm, told me consultant would see me asap. By 12:30am still no sign of either doctor, embarrassed nurse had to tell me that consultant had checked notes but hadn't bothered to actually talk to me.

5 hours of knowing there was something wrong with my liver, but no info, is not good enough.

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Response from Mid Essex Hospital Services NHS Trust

Thank you for your feedback regarding your experience in our A&E and EAU department. If you could contact me on 01245 514460 I would be happy to investigate the issues you encountered regarding waiting times.

Many thanks

Helen West

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