"Wonderful caring attitude shown by all staff"

Anything else?

My TIA came as a complete surprise and although I now feel 100% again at the time I was very anxious of my new situation. I felt reassured from the moment I met my doctor, everything was explained in great detail and nothing was left to chance – CT scans, MRI scans, heart tests, blood tests and a whole host of other things were organised and more importantly results were proffered without delay and all over a Bank Holiday weekend! I was asked several times if I had any questions which were then answered in great depth - I am truly grateful for your wonderful professional skills, great warmth and passion for your job. It would be wrong not to mention also the marvellous team that received me in A&E on that morning too – again I was met with kindness and reassurance by every single person I saw – so important to a patient who finds themselves in an unfamiliar and frightening situation. The team on the stroke ward are amazing – I saw first hand the greatest empathy, I watched staff feed those who required it - nurses combed ladies hair and everyone’s dignity was preserved at all times – it was so pleasing to see and the fear of my ordeal was hugely reduced by the kindness I observed for myself. The words “Thank You” seem so small when I actually want to say a huge thank you – but I hope you get the message!