"Visit to the Urology Department"

About: East Surrey Hospital / Urology

(as the patient),

I was seen promptly by a very kind and understanding nurse (Elizabeth) who listened to my story, carried out a quick examination and gave sensible advice. She made an effort to get me a prescription, gave me warnings about the side effects and is booking me in for a new appointment ti see a specialist.

I could not have wished for kinder and more helpful attention. Thank you Elizabeth.

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Responses

Response from Tasha Gardner, Communications Manager, Marketing and Communications, Surrey and Sussex Healthcare NHS Trust

Dear Scampi

Thank you for taking the time to post these comments about the care you received from Elizabeth today. It's always lovely to get positive feedback and I am pleased to hear you were given the information you needed.

I will make sure your kind words are passed on to Elizabeth.

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