This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Thank you Urology"

About: Luton & Dunstable Hospital

Anything else?

Recently I was seen by a Urology consultant who arranged for an investigation and follow up. Unfortunately the follow up appointment was postponed 6 months by the L&D. I contacted the consultants secretary explaining why this delay was unacceptable. She promised to try to move the appointment forward. She did this, giving me a 1 day notice of the appointment. The consultant arranged a further test. My hope is that he will now commence treatment which will really sort the problem very soon. After 2 weeks the results of the test are awaited. There is clear evidence of joined up working together to find a solution however.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Luton & Dunstable Hospital 10 years ago
Luton & Dunstable Hospital
Submitted on 05/07/2013 at 08:37
Published on nhs.uk on 06/07/2013 at 04:00


We are very concerned to hear that your experience has been an unpleasant one. Please be assured that we will investigate this matter as much as we can from the information given. We would encourage you to contact our Patient Affairs Office directly on 01582 497 002, or email complaints.officer@ldh.nhs.uk if you would like us to address any of your concerns further.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k