"Why can't we get an appointment?"
About: Leicester General Hospital Leicester General Hospital Leicester LE5 4PW
Posted by Chris Newman
My grand-daughter, whom I am bringing up, was referred, by our GP, to the Rheumatology Clinic at Leicester General in May 2013. We had a letter dated 4th June to phone and make an appointment. On phoning on 6th June we were told there were no appointments until October 2013! The call centre said they'd forward details to the Rheumatology Clinic who would be in touch with us. You state on your home page that patients needing an at the Rheumatology clinic at Leicester General are being seen in 4 weeks. So why are we denied this service? I phoned the call centre again on the 18th June to say we had heard nothing from the Clinic. The person I spoke to said there still were no appointments available at the Rheumatology Clinic until October but that they would refer us again to the clinic and felt sure they would be in touch very shortly. Here we are on the 25th June and still nothing! Meanwhile we have a very sick 14 year old struggling to get through early stage GCSE's in pain and distress and nobody seems to care. What do we have to do to get help and to get an appointment?